Propertybase vs Realtor Desk

Propertybase vs Realtor Desk for Canadian agents: what Realtor Desk does and does not do, and the questions to put to Propertybase before you choose.

Realtor Desk is a CRM for a single Canadian agent. This page sets out what it does, what it does not, and what to ask Propertybase.

We build one of the products compared here, so weigh this accordingly.

This page does not state Propertybase’s prices, features or contract terms, because we have no dated reading of its own pages to cite. Where the table says “Ask the vendor”, that is the reason. An earlier version of this page quoted figures for Propertybase that had no source; they have been removed.

What we can describe accurately is our own product. Realtor Desk is built for one agent. It has no seats, no lead assignment or routing, no shared pipeline and no team inbox, so a brokerage or a team should look elsewhere.

Quick Comparison

What to ask Propertybase

Get the answers in writing

We do not describe Propertybase here, because we have nothing sourced to say. Its own site and its sales team are the right place for that. These are the questions worth putting to them before you compare.

About the product:

About the cost:

What is Realtor Desk?

A CRM for one Canadian agent

What it holds: Contacts, one conversation timeline per client, a drag-and-drop deal pipeline with totals in CAD, and basic reports.

Who it is for: A single agent. There are no seats, no lead assignment or routing, no shared pipeline and no team inbox.

The AI: A rule-based lead score from 0 to 100 with a visible breakdown, a suggested next action, and an in-app assistant that drafts a reply or summarises the thread on the contact you have open. Nothing is sent to a client without you.

Form: A responsive web app. There is no native mobile app.

Realtor Desk at a glance:

What Realtor Desk does not do:

Pricing (CAD):

• 14-day trial; a card is collected up front and nothing is charged before day 14

What to compare, and how

1. Who it is built for

• How many users does each plan cover?
• How are leads assigned across a team?
• What does an administrator need to set up?
• Built for a single agent
• No seats, lead routing or shared pipeline
• Contacts import from a CSV file

If you need more than one user, Realtor Desk is the wrong choice.

2. What the AI does

• Which AI features are included, and which cost extra?
• Does anything send to a client without your approval?
• Can you see why a lead was scored as it was?
• A rule-based lead score from 0 to 100, with a visible breakdown
• A suggested next action and a time to take it
• An in-app assistant that drafts a reply or summarises a thread
• No lead-facing chatbot, no automatic replies and no voice agent

The score is rule-based. It is not machine learning.

3. Consent, language and data location

• Is a consent date and source stored on each contact?
• What happens when you try to send without consent?
• Do the interface and client email work in French?
• Where is the customer database hosted?
• Records the date and source of consent on each contact
• Refuses to send from the inbox or by SMS when no consent is on file
• Stops automated email to a contact who has withdrawn
• French or English set per contact
• Production database hosted in Canada

Software does not make anyone compliant. Some outside services Realtor Desk uses (SMS, email delivery, AI drafting) may process data outside Canada.

4. Cost

• For a written quote covering every user you need
• Whether setup, training and support are billed separately
• The contract length and the cost of leaving early
• CAD $149 a month for a single agent
• 14-day trial, with a card collected up front
• Nothing is charged before day 14

Compare the written quote with our published price. We are not going to guess the other side of that sum.

Who Should Consider Realtor Desk?

Look Elsewhere If:

Realtor Desk does none of these. Ask Propertybase which of them it covers.

Consider Realtor Desk If:

The 14-day trial is the way to check the fit on your own leads.

FAQ: Propertybase vs Realtor Desk

Is Realtor Desk a replacement for Propertybase?

Only for a single agent who wants a CRM and nothing wider. Realtor Desk has no seats, no lead routing, no transaction management and no back office, so it cannot stand in for a platform that a team or a brokerage runs on.

Can Realtor Desk scale to a team or a brokerage?

No. It is a single-agent product: no seats, no lead assignment or routing, no shared pipeline and no team inbox. If you need those, look at products built for teams.

What should I ask Propertybase before I compare?

The price per user and its currency, any implementation or setup fee, how long setup takes and who does it, the contract length, and the format your contacts export in. Get the answers in writing.

Can I bring my contacts from Propertybase into Realtor Desk?

If you can export them to a CSV file, yes. The import brings in contacts only: consent records, deals and history are not imported, and duplicates are not merged. Check your Propertybase contract terms with Propertybase before you move.

What does the AI in Realtor Desk do?

It scores each lead from 0 to 100 by rule and shows the breakdown, suggests a next action, and drafts a reply or summarises the thread on the contact you have open. Nothing is sent to a client without you. There is no lead-facing chatbot and no voice agent.

Conclusion

Realtor Desk is a CRM for one Canadian agent, at a published price, with French per contact and a consent record on each contact.

It is not a platform for a team or a brokerage. If that is what you need, it is the wrong product; ask Propertybase and other vendors what they offer for teams.

Ask Propertybase for a written quote, then put the two side by side on what you actually use.

Try It on Your Own Leads

Try Realtor Desk free for 14 days. A card is required to start; you're not charged until the trial ends.