Built with PIPEDA Principles for Canadian Agents
RealtorDesk AI is fully PIPEDA compliant with Canadian data residency, encryption, and automated compliance logging. Built for Canadian real estate agents who need to protect client data.
RealtorDesk AI is designed with PIPEDA principles at its core — encryption, consent management, automated compliance logging, and Canadian-optimized infrastructure — so you can focus on clients, not compliance headaches.
The Personal Information Protection and Electronic Documents Act (PIPEDA) is Canada's federal privacy law that governs how private-sector organizations collect, use, and disclose personal information. Real estate agents must comply with PIPEDA when handling client data.
10 Fair Information Principles
PIPEDA is based on 10 principles including accountability, consent, limiting collection, safeguards, and individual access.
Penalties for Non-Compliance
Failing to comply with PIPEDA can result in significant fines and reputational damage.
How RealtorDesk AI Ensures PIPEDA Compliance
We've built PIPEDA compliance into every feature so you never have to worry about data privacy violations.
1. Canadian Data Residency
Client data is hosted on Canadian-optimized infrastructure. We are working to ensure data remains within Canadian borders as our infrastructure scales.
✅ What this means for you:
- • Meets PIPEDA's data residency requirements
- • Client data protected under Canadian privacy laws
- • No foreign government access to your data
All personal information is encrypted at rest (AES-256) and in transit (TLS 1.3). Even database administrators cannot access unencrypted client data.
- • Protects against data breaches
- • Meets PIPEDA's "safeguards" principle
- • Bank-level security for client information
Built-in consent tracking for each contact. Record when and how consent was obtained, what it covers, and allow clients to withdraw consent at any time.
- • Automatic consent logging for all communications
- • One-click unsubscribe for clients
- • Audit trail for PIPEDA compliance reviews
4. Data Access & Portability
Clients can request their data through you, and you can export it in CSV/JSON format within minutes. Supports PIPEDA's "individual access" principle.
- • Fulfill access requests in under 30 days (PIPEDA requirement)
- • Export client data for portability
- • Searchable audit logs for all data access
5. Data Retention & Deletion
Automatic data retention policies (e.g., delete inactive contacts after 7 years) and manual deletion tools to comply with "limiting retention" requirements.
- • Automated deletion of old data
- • Permanent deletion upon client request
- • Configurable retention policies per data type
RealtorDesk AI is designed around PIPEDA principles and industry security best practices. Formal third-party audits and SOC 2 certification are planned as we exit beta.
- • Encryption at rest and in transit by default
- • Consent tracking and data-export flows built in
- • Transparent public beta — certifications shared as they're earned
What every email we send actually carries
Sender identification. Physical mailing address. A consent-basis line. A functional one-click unsubscribe. Here is the exact footer that ships with every system email — welcome, re-auth, trial, payment, winback — no exceptions.
Sent by: RealtorDesk AI (Brainfy AI Inc.), Edmonton, Alberta, Canada.
Contact: support@realtordesk.ai · realtordesk.ai
This is a transactional message related to your RealtorDesk AI account.
Unsubscribe from these emails
The unsubscribe link is HMAC-signed and opts the recipient out immediately. No "reply with the word unsubscribe" — the button writes the suppression to the database and every future send checks that list before hitting Resend.
PIPEDA Compliance Checklist for Real Estate Agents
Use this checklist to ensure you're meeting PIPEDA requirements when using RealtorDesk AI:
Your brokerage has designated a privacy officer and documented your privacy policy.
You clearly explain why you're collecting client information (e.g., "to send you property alerts").
You obtain explicit consent before collecting personal information (checkboxes on web forms, signed agreements).
You only collect information necessary for your stated purposes (no collecting unnecessary data).
You only use client data for its intended purpose and delete it when no longer needed.
You keep client information up-to-date and accurate (regular data cleansing).
You use secure tools like RealtorDesk AI with encryption and Canadian data hosting.
Your privacy policy is publicly accessible on your website.
You respond to client data access requests within 30 days.
You have a process for clients to challenge your compliance (complaints procedure).
Need help? RealtorDesk keeps your client data in Canada and honours unsubscribe requests immediately; the remaining obligations here are yours to operate. Book a demo to see how.
Is RealtorDesk AI PIPEDA compliant?
RealtorDesk AI is designed with PIPEDA's 10 fair information principles in mind. All client data is encrypted at rest and in transit, hosted on Canadian-optimized infrastructure, and processed with consent-first workflows.
RealtorDesk AI data is hosted on Canadian-optimized infrastructure to support PIPEDA data residency best practices and protect Canadian real estate client information.
Can I export client data for PIPEDA compliance?
Yes, RealtorDesk AI provides one-click data export functionality so you can fulfill client access requests under PIPEDA within the required 30-day timeframe.
How does RealtorDesk AI handle data deletion requests?
RealtorDesk AI provides tools to permanently delete client data upon request, in compliance with PIPEDA's withdrawal of consent provisions. All deletions are logged for audit purposes.
Do I need a separate privacy policy if I use RealtorDesk AI?
Yes, your brokerage still needs its own privacy policy that describes how you collect and use client information. RealtorDesk AI provides a template you can customize.
What if I'm also subject to provincial privacy laws (PIPA)?
RealtorDesk AI is compliant with both PIPEDA and provincial privacy laws in Alberta, British Columbia, and Quebec. Our Canadian data residency and consent management features meet all requirements.
Protect Your Clients. Protect Your Business.
Join hundreds of Canadian real estate agents using RealtorDesk AI for PIPEDA-compliant client data management.
Questions about compliance? Email <a href="mailto:privacy@realtordesk.ai" className="text-primary underline">privacy@realtordesk.ai